How do I clean my Panther Tent?
The cleaner you keep your tent, the longer it will last. Mildew grows on dirt, so it is important to clean it before putting it away. To clean our canvas, we recommend mild hand dishwashing liquid like Ivory in lukewarm water. (about a capful to one gallon) Lay the tent down and scrub with a rag or a soft brush. The harder you scrub the more you risk scrubbing off the waterproofing. Do not use bleach or any other chemicals. When finished, make sure you rinse very well. Any soap left on the canvas could cause the tent to leak. Make sure the tent is very dry before you store it.

How do I protect my Ground Cloth?
If you have a Panther Super Ground Cloth, it is protected by a layer of plastic sewn on to the bottom to protect the canvas. If you have a regular canvas Ground Cloth, lay a piece of plastic on the ground under your ground cloth. While your canvas is mildew repellant, it's not mildew proof. A ground cloth lying on the damp ground for a week creates the perfect conditions for mildew and rot.

How soon can you ship my Panther Tent?
Our shipping dates vary a lot, depending on the time of the year. Sometimes we have tents in stock. Spring and summer are our busiest times and we can get backed up as long as 9 weeks on certain tents. During this time, the schedule can change every day, depending on the number of tent orders we receive. At the time you place your order and we receive your 20% deposit (50% on custom orders), you will be given the number of weeks before your tent will be shipped. Your Panther tent may ship sooner if things go faster than expected.

Do you do custom work?
Yes! A large percentage of our orders are custom. Please send us a sketch of what you have in mind with measurements and the type of canvas you want. We'll get back to you with a price. If you decide to order a custom tent, we'll need a 50% deposit. We will send you a copy of your invoice and a sketch for you to sign and send back to us.

What is the difference between a Sod Cloth and a Ground Cloth?
Our Sod Cloth is a 10" wide turn in that is sewn on to the bottom of the tent and flaps into the inside. The Ground Cloth is usually the same size as the bottom of your tent and goes on top of your Sod Cloth. A Ground Cloth is a separate piece of canvas, while a Sod Cloth is sewn on to your tent.

Do you keep tents in stock?
We try to make stock during the winter. It's difficult because there are so many combinations of tents with different options in different types of canvas. Give us a call and we'll let you know what we have on hand in the type of tent you're looking for.

Can you rush a tent order?
We will rush your tent order if we can. Sometimes the tent schedule has some extra room in it and we can fit your tent in. Other times we are very busy and have a tight schedule and cannot rush your order. We do not charge extra to rush an order -- we consider it part of our excellent customer service to help you out if we can. So give us a call and ask if we can ship your tent in time for your event. Sometimes we can promise a certain rush ship date, other times we can do a "ship by 00/00/00 if possible". In that case, we'll try to ship it by that date. If all goes well and no one is sick, a sewing machine doesn't break down, etc. we may be able to ship it in time. Remember that we list ship dates, not arrival dates. We can give you an approximate date that the shipping company will deliver your tent, but it's only an estimate.

I have a tent that is already made. Can I add an option like Sod Cloths now?
We can add Sod Cloths to a tent. Just return it to us and we'll add it for the current price that's in the catalog for Sod Cloth. You'll also have the cost of shipping the tent both ways. Other options like overlapping facing or extra doors can sometimes be added. Sometimes it's so much extra work to add an option after the tent is made that it would be too costly to make the change. There is a lot of labor in ripping out seams. Give us a call and we can get a quote on an alteration to your existing tent. Changes like these would go on the regular tent schedule and may take several weeks to complete, depending on the length of our tent schedule.

What does the price of a tent include?
The price of a tent includes the canvas tent only. In our price grids you will see a price list for a set up package. A set up package includes the poles, stakes, and ropes with wooden sliders (if required for your type of tent). We price the tent and the set up package separately because many of our customers prefer to make their own poles and rope sets. Instructions on making your own poles are included with each tent.